In Queens, NY, property owners need an easy way to protect those who live under their roof and their possessions from criminals. Installing wireless intercom systems will help prevent break-ins, theft, and unwanted entry. Whether you’re securing a home with a house intercom system, an apartment building, or a commercial building, an intercom system gives you more control and added peace of mind.
Total Security Integrated Systems is your trusted provider for intercom systems in Queens, NY. We provide professional, full-service security solutions including wireless video intercom system installations, security cameras, and electronic premises surveillance. We also install Comelit intercom, Aiphone intercom, and Butterfly intercom systems – just to name a few.


Total Security Integrated Systems is Queen’s leading security systems company. We provide professional, full-service security solutions including video intercom system installations, security cameras, and electronic premises surveillance.
With more than 20 years of experience, we’ve served thousands of customers in the New York City area with top-notch security solutions. We’re dedicated to providing our customers with the best security possible, and we’re always up-to-date on the latest security technology. When it comes to security, you can count on Total Security Integrated Systems.
Do you need to install an Intercom system for home in Queens, NY? Give us a call (516) 775-2304 or fill out our contact form here to request a free onsite quote.
The Benefits of Modern Intercom Systems for Homes in Queens, NY
Installing a modern intercom system in your home gives you greater control over who enters your property. Here are some key benefits:
- See who’s at the door before opening it. Video intercoms let you view visitors in real time for added safety.
- Speak with visitors from anywhere in the house. You don’t have to walk to the door – communicate through the intercom directly.
- Prevent break-ins and theft. Whether you need an intercom system for business or a residential property, an intercom will scare criminals away and give you a chance to screen every visitor.
- Protect your family. Keep your loved ones safe by controlling access to your home.
- Easy to use and upgrade. Modern systems are user-friendly, and many can connect to your phone or tablet for remote access.
- Adds value to your property. An intercom system is a smart investment that buyers notice.
If you’re ready to improve your security and take control of who enters your property, our intercom installers are here to help. Contact us today to schedule a free onsite estimate.
Top Reasons You Need an Intercom Replacement or New Intercom System for Apartment Buildings in Queens, NY
Reason #1: You are a landlord wanting to enhance the amenities your building offers.
If you are a landlord, then you know that offering the best possible experience to your tenants is essential. One way to do this is by upgrading your intercom system.
An apartment intercom system can offer many benefits, such as improved security and convenience. With an intercom system, tenants will be able to easily communicate with you or other building staff.
This can be especially helpful if there is an emergency situation. In addition, a video intercom system can help to Fortress your property by adding an extra layer of security.
By screening visitors before they are allowed into the building, you can help to ensure the safety of your tenants. As a result, installing an intercom system for apartments or residential properties is a great way to improve the amenities your building offers.
Modern intercom systems are also a selling point for properties in specific Queens neighborhoods.
Reason #2: When your intercom system breaks.
When it breaks, it is often due to older or faulty wiring. For example, an intercom system may stop working properly because the wiring has become frayed over time.
In these situations, it is usually possible to use existing wiring to save money on repairs. However, if the damage is too severe, it may be necessary to replace the entire system. In any case, it is always best to consult with a professional before attempting to do any repairs yourself.
Reason #3: Outdated systems (30 years or older).
If you manage an apartment building in Queens, it’s important to be aware of the security risks that an outdated intercom system can pose. intercom systems are the first line of defense against intruders, and if yours is more than 30 years old, it may not be up to the task of protecting your tenants.
An audio/video intercom system that is in good working order will have features that make it difficult for unauthorized people to enter the building, such as a keypad entry system or a card reader. In contrast, an intercom system that is outdated may have weak or nonexistent security features, making it easy for someone to gain access to the building.
In addition, a system that is not properly maintained can become a fire hazard. If you are responsible for managing an apartment building, it’s essential to make sure that your intercom system is up-to-date and well-maintained. Doing so will help to ensure the safety of your tenants and the security of your property.
Reason #4: If you have an audio-only intercom system and want a video enabled intercom system.
If you’re still using an intercom system that can only be answered from audio, you may want to consider an upgrade. With a video intercom system, you can be anywhere in the world and still answer the intercom and let people inside your building.
Video intercom systems offer a number of advantages over traditional audio-only intercoms. For one, they allow you to see who is at the door before you let them inside. This can be a great security measure, especially if your apartment building or condo is located in an urbanized area in Queens.
In addition, video intercoms can be used to communicate with visitors even when your tenants aren’t home. So, if they’re expecting a package or a visitor and they’re not going to be home when the delivery person arrives, they can still let them in without having to be there in person.
All in all, video intercom systems offer a lot of benefits over traditional audio-only intercoms. If you’re still using an audio-only intercom, it may be time to upgrade to a video intercom system.
Total Security can help you choose the best intercom systems for your apartment building in Queens, NY. Contact us today to request your FREE on-site security evaluation. Please call (516) 775-2304 or get in touch online using our website form here.
Why Install an Intercom System for Your Business in Queens, NY
Installing an intercom system helps protect your staff, customers, and property. Here’s how it can benefit your business:
- Control who enters your building. Keep doors locked and only grant access to verified visitors.
- Improve communication between departments or offices. Intercoms make it easy to relay messages quickly without leaving your desk.
- Stop theft and unwanted visitors. Screen everyone before allowing them inside, especially in high-traffic areas.
- Protect employees and sensitive areas. Limit access to delivery zones, back offices, and storage rooms.
- Reduce workplace interruptions. Stop random walk-ins by managing entry points with intercom access.
- Boost your overall security system. Pair with cameras and alarms for a full security solution that works together.
If you manage a storefront, office, or commercial building, installing an intercom system is one of the easiest ways to heighten your security. Our experienced installers can help you choose the right system for your business and handle the entire setup for you. Reach out today to schedule your free onsite estimate.
Why Hire Total Security For Intercom System Installations in Queens?
- Total Security has extensive knowledge of Queens building codes and intercom installation regulations, which helps us make every project fully compliant and avoid delays or costly violations.
- Total Security is proud to maintain our BBB A+ Rating. Whether it’s Queens Intercom System Installation or another one of our services, we guarantee your satisfaction. Our intercom systems are installed by professionals who have years of experience in the industry. We offer a wide variety of intercom systems to choose from, and we’re always happy to answer any questions you may have. Our goal is to provide you with the best possible intercom system for your needs, and we’re confident that we can meet your expectations.
- Total Security has the ability to design, install, maintain and repair an entire security system quickly and with as little down-time as possible. We have a team of highly trained and experienced security professionals who are familiar with all types of security systems. This means that we can quickly identify any issues you may be having with your system and get it up and running again in no time. In addition, we also offer a 24/7 emergency call out service so you can rest assured that your security system is always operational.
- We have professional and knowledgeable Security Consultants who will assist you in developing a comprehensive surveillance and safety plan for your organization. We’ll take into account your specific needs and requirements, and provide solutions based on their expertise. For example, we can recommend an intercom system to help with communication between employees and security personnel.
- We can also provide training on how to use the system and how to respond to security breaches. In addition, we will work with you to create a schedule for regular check-ins and inspections of the premises. We are dedicated to providing the best possible service to our clients, and our team of experts will ensure that you have the tools and knowledge you need to keep your business safe.
- Lifetime technical support is included!
When intercom systems are installed, customers are often left to fend for themselves. The company may provide some initial training, but after that it’s up to the customer to figure out how to use the system.
This can be frustrating, especially if there are problems with the system. Total Security is different. We provide comprehensive training for all of our customers, both before and after installation.
We’re here to answer any questions you may have and to make sure that you’re getting the most out of your intercom system. We believe that customer service is important, and we’ll always be here for you after installation is complete.
Schedule Your Intercom System Installation Today!
We’re available to assist you. If you are looking for a professional intercom system installer near you, please call (516) 775-2304 or fill out our form to request a free onsite quote.
Our Queens Intercom System Installation Includes:
- Video/Audio Intercom Systems – Ideal for multi-family buildings and small offices that want extra security. Residents and staff can see and speak with visitors before granting them access to the building.
- Virtual Doorman Intercom Systems – Offers 24/7 remote access control for luxury condos and upscale apartment buildings without the need for an on-site doorman.
- Audio Only Intercom Systems – Perfect for budget-friendly walk-ups and smaller residential buildings. Provides reliable communication without the added cost of video features.
- IP-Based Intercom Systems – Great for modern apartment complexes and innovative commercial buildings. These systems use Internet connectivity for remote access, monitoring, and updates.
- Wireless Intercom Systems – Best for older buildings or properties where wiring is difficult or costly. Quick to install and flexible for different layouts.
- Telephone Entry Systems – Perfect for gated communities and mixed-use buildings. Allows visitors to call residents directly using a phone-style keypad.

Our Intercom Systems Installation Process in Queens, NY – How It Works and What to Expect
Step 1: Security Consultant has a free consultation with you to understand what you need.
Step 2: Detailed proposal with description of work is developed and sent to you.
Step 3: You may need to get Board Approval if you’re not the final decision maker.
Step 4: Following the Board meeting, we answer any questions they may have. Revisions are made to the proposal (if any).
Step 5: You or the Board signs off on the description of work (the proposal).
Step 6: Installation date is arranged and scheduled.
Most intercom installations in Queens are completed in 1–3 days, depending on the building size and system type. For multi-dwelling units, we work closely with building management to reduce disruption by scheduling during approved hours and keeping shared spaces clean. We also account for board approvals and resident access needs.
If you’d like to upgrade, replace or repair your system, give us a call today for a free estimate.
Intercom System Maintenance & Repair Services in Queens, NY
Total Security offers fast, reliable intercom maintenance and repair services for homes and businesses in Queens. We handle routine checkups, upgrades, and emergency repairs with quick response times, often the same day.
Our local team keeps systems running smoothly and offers flexible maintenance plans for apartments, offices, and residences. You can count on us to keep your intercom working year-round.
Brands of Intercom Systems Total Security Installs
We install a variety of intercom systems including:
Butterfly Intercom – A virtual doorman system, very popular in modern luxury apartments and mixed-use buildings in areas like Long Island City and Astoria. Offers smartphone access and 24/7 remote management.
Comelit Intercom – Offers both traditional wired and IP-based systems, making it a flexible choice for co-ops, condos, and small office buildings across Queens that want a reliable, mid-range solution.
Swiftlane Intercom – A cloud-based, touchless entry system known for its sleek design and mobile capabilities. Ideal for new developments and tech-forward buildings that want to provide their tenants with security and convenience.
AiPhone Intercom – Offering audio and video intercom options. Well-suited for schools, medical offices, and multi-tenant residential buildings seeking durability and flexibility.
Acuvox Intercom – Specializes in IP-based video intercoms with facial recognition and remote features. Great for upscale residential and commercial properties that want advanced functionality.
Carson Intercom – Designed for luxury properties that want virtual doorman services with package management and smart access. Perfect for high-end apartments and condos in Queens.
LeeDan Intercom – Ideal for budget-conscious walk-ups and older residential buildings. Commonly used in pre-war buildings throughout neighborhoods like Jackson Heights and Forest Hills.
Contact Total Security today to request a FREE on-site quote. Call (516) 775-2304 or request a quote online.
Intercom System Installation Case Study
We’re happy to share one of our client case studies.
Mount Sinai Health Systems / Residential
515 West 59th Street, New York, NY
Mount Sinai Health Systems has a residential division that owns multiple buildings in New York City. These structures are used to provide affordable housing and incentives for hospital employees who work at Mount SINAI’s clinical students, including doctors’ assistants or nurses on CALL 24/7 with no breaks!
515 West 59th Street is a 33-story residential hi-rise (465 units + 24-Hour Doorman service).
Working together, we were able to design a plan that addressed all of Mt. Sinai’s concerns regarding the building’s intercom system.
Mt. Sinai had been looking for a security company that could provide them with the best intercom system. After interviewing several companies, they chose Total Security because we were the most consultative security firm involved. We listened to their needs and understood their concerns.
Our years of experience enabled us to offer concrete solutions to the issues Mt. Sinai had shared. We proposed an intercom system that would meet their needs and exceed their expectations. They were impressed with our knowledge and expertise, and we are proud to have been chosen as their security partner.
Want to be the next in line to have an intercom system installed successfully?
Contact Total Security Integrated Systems For A FREE Quote
Are searching to hire a local Queens Intercom System Installations company? We can help! For a FREE onsite evaluation, give us a call at: (516) 775-2304.
FAQS About Intercom System Installation
Can I upgrade from audio to video?
Yes you can! If you have existing two–wires from your audio only system, you can install a video intercom system.
What’s the best intercom system?
A good intercom system is critical for clear communication in any business setting. Our team of experts will work with you to determine the best intercom system for your needs and budget.
We also provide ongoing support to ensure that your intercom system continues to meet your needs over time.
What kind of residential intercom systems do you install in Queens?
We currently install intercom systems into the following types of Queens buildings:
- Condo Buildings
- Co-op Buildings
- Townhouses
- Walk-up Apartment Buildings
- Luxury Apartment Buildings
Do you offer emergency intercom repair in Queens?
Yes, we do offer emergency intercom repair. Please be aware that this is based on availability. Give us a call when you’re ready at (516) 775-2304.
What permits are needed for intercom installation in Queens?
An electrical permit from the Department of Buildings (DOB) is required.
How much does an intercom system cost in Queens?
Factors Affecting Cost
- Type (audio, video, smart)
- Number of units/doors
- Wired vs. wireless
- Features (remote access, integration)
- Installation complexity
Make sure to get the most accurate pricing from local intercom installers.
Do you service all Queens neighborhoods? Yes we serve all areas in Queens, NY including the following areas:
- Astoria
- Long Island City
- Forest Hills
- Kew Gardens
- Bayside
- Rego Park
- Whitestone
- Fresh Meadows
- Flushing
Call (516) 775-2304 or fill out our form to request a free onsite quote.
About Queens, New York
Queens is one of the most diverse and densely populated boroughs in New York City – it is home to a variety of housing types including walk-up apartments, multi-family buildings, high-rise condos, and private homes. With neighborhoods ranging from Astoria and Long Island City to Forest Hills and Jamaica, building layouts and access needs can vary greatly.
This diversity makes reliable intercom systems a must for both safety and convenience. Whether it’s managing secure access in a busy co-op or providing virtual doorman service in a luxury development, having the right intercom system is a must for protecting residents, commercial building tenants, and visitors in Queens.
Here are the top popular landmarks in Queens, NY: