Brooklyn is one of the busiest and most diverse boroughs in New York City, where security is a top priority for both residents and business owners. With high-rise apartment buildings, multi-family homes, and busy storefronts, controlling who enters your property is essential. Intercom systems installation for homes and businesses in Brooklyn, NY help prevent unauthorized access, reduce package theft, and create a safer environment for families, tenants, employees, and customers.
Intercom system installers at Total Security Integrated Systems, provides professional intercom systems installation Brooklyn for businesses and residents. In addition to holding an A+ BBB rating, we have over two decades of experience, a back-office team of trained staff, and we offer lifetime technical support. As a family-owned and operated business, we put great thought and care into every single job we do.
Our Intercom Systems Installation in Brooklyn include:
Video/Audio Intercom Systems
Video and audio intercoms let you see and speak with visitors before granting access. These systems are popular among property managers who rely on Brooklyn apartment building intercom systems to screen visitors and keep residents safe. They reduce the risk of letting in strangers and give tenants or staff peace of mind knowing exactly who’s at the door.
Audio Only Intercom Systems
For smaller residential properties or offices looking for a cost-effective solution, audio-only systems are practical and reliable. They allow quick communication without the extra cost of video, making them a good fit for single-family homes or intercom system for business that want straightforward entry control.
“Virtual Doorman” Type Intercom Systems
In busy Brooklyn neighborhoods, a “Virtual Doorman” system acts like a 24/7 concierge. Tenants can receive deliveries, allow visitors in, and manage access without an onsite doorman. This is an ideal option for multi-unit apartment intercom system setups that want the benefits of concierge service without the high staffing costs.
Telephone Entry Systems
Telephone entry systems connect directly to residents’ phones, allowing them to remotely grant or deny access. These systems are well-suited for commercial intercom system installers Brooklyn and gated residential buildings where convenience and offsite access control are important.
IP-Based Intercom System
IP-based systems use internet connectivity to provide high-quality video, audio, and remote access features. They’re perfect for Brooklyn businesses and apartment complexes that want advanced features like mobile app integration and secure cloud-based management.
Wireless Intercom Systems
Wireless intercom system options are flexible and quick to install, making them a strong choice for older Brooklyn properties where wiring may be a challenge. They’re great for both homes and small businesses that want dependable communication without major construction.
Is what you need not on the above list? Give us a call at (516) 775-2304 to discuss your options. We provide free written estimates.
Our security solutions are tailored to meet the specific needs of our customers who range from small local Brooklyn businesses to enterprise level organizations and even Government agencies. Whether it’s an intercom system for apartment buildings or a commercial business application, we have unique systems for every need and budget. We have served thousands of locations with exceptional field and back-office teams who are there for you long after the installation is complete.
Why Install an Intercom System for Your Business in Brooklyn, NY
Brooklyn businesses face constant challenges when it comes to safety and efficiency. An intercom system gives owners and managers direct control over who enters their property while making communication faster and easier. For retail stores, offices, or warehouses, intercoms can be integrated with access control systems to create a secure, streamlined entry process that protects employees, customers, and valuable inventory.
IP-based intercom systems are especially useful for companies with multiple locations across Brooklyn. With cloud connectivity and mobile app access, business owners can manage entry points, monitor activity, and communicate with staff from anywhere. This level of control not only improves security but also saves time, reduces staffing costs, and helps operations run smoothly.
By installing the right intercom system, businesses in Brooklyn gain peace of mind knowing they can welcome the right people while keeping unauthorized visitors out.
Top Reasons Your Brooklyn Building Needs To Install An Intercom System Or Upgrade An Old One
When you have an audio only intercom system and want to have video and audio in your intercom system:
If you have an audio intercom system in your home, you may be considering upgrading to a video and audio intercom system. There are many benefits to having a video intercom system, such as being able to see who is at your door from anywhere in the world.
Video intercom systems also allow you to communicate with people in other parts of your home without having to shout. If you are considering upgrading your intercom system, here are a few things to keep in mind. First, you will need to choose an intercom system that is compatible with your existing wiring. We can possibly re-use all possible wiring. Second, you will need to hire a qualified electrician to install the new system. Third, you may need to purchase additional equipment, such as cameras and monitors, to complete the installation. By following these steps, you can upgrade your intercom system and enjoy the many benefits that come with it.
You are a Landlord thinking about enhancing the amenities your building offers:
If you are a landlord looking to improve the amenities of your apartment building in Brooklyn, NY, one option you may want to consider is installing an intercom system. Intercom systems can offer a number of benefits for both landlords and tenants.
For landlords, intercom systems can provide an extra measure of security by allowing tenants to buzz in guests from a central location. They can also be used to make announcements to tenants or to notify them of package deliveries.
For tenants, intercom systems can provide a sense of security and convenience, making it easy to let guests into the building without having to come downstairs. In addition, intercom systems can be used to communicate with other tenants in the building, making it easier to connect with neighbors. If you are interested in installing an intercom system in your apartment building, there are a number of things you should keep in mind.
First, you will need to choose a system that is compatible with the size and layout of your building. Second, you will need to decide whether you want a wired or wireless system. And finally, you will need to budget for the cost of installation and ongoing maintenance. With a little bit of research, you should be able to find an intercom system that meets your needs and fits your budget.
Old, out of date systems (30-40 years or older):
When it comes to intercom systems, here are some tips and advice that can help you: First, if your system is more than 30 years old, it may be time for an upgrade. Not only are new intercom systems more reliable, but they also offer features that older models simply don’t have. Additionally, if you are looking to sell your home, potential buyers will likely be more interested in a property that has a modern intercom system. Therefore, replacing an old intercom system may be a wise investment.
Finally, if your intercom system is currently not working properly, it is obviously time for a replacement.
In summary, there are a variety of reasons why you may need to install or replace an intercom system. Whatever your situation may be, it is important to consult with a professional to ensure that the job is done correctly.
Intercom System Maintenance & Repair Services in Brooklyn, NY
An intercom system is only effective when it works reliably every day. That’s why Total Security also provides professional intercom repair in Brooklyn along with ongoing maintenance and support. Whether your system is outdated, experiencing technical issues, or no longer meeting your security needs, our technicians can quickly identify the problem and restore full functionality.
We service all types of intercoms, from traditional audio systems to advanced IP-based and video models. For property owners managing older apartment buildings, we can upgrade outdated wiring and equipment to modern solutions without major disruptions. Businesses benefit from our ability to keep entry systems running smoothly so daily operations are never delayed.
With fast response times across Brooklyn and a dedicated tech support team, we ensure your intercom system continues to deliver the security and convenience you rely on.
Why Hire Total Security For Intercom System Installations in Brooklyn
- Our team has a deep understanding of Brooklyn’s unique building codes and regulations for intercom installations. This ensures every system we install is fully compliant, avoids costly delays, and meets the exact requirements for residential and commercial properties in the borough.
- Total Security offers a wide range of security system installation services to meet your needs and requirements. You can count on our professional team for assistance with everything from developing strategies in the field, through installation & training programs – we’ve got you covered!
- We provide you with a comprehensive intercom security system to keep your property safe. We offer services such as installation, maintenance and repair for all types of buildings including residential homes or businesses!
- We are proud of maintaining our A+ BBB Rating. We guarantee your satisfaction!
- Our company has some of the most experienced Foremen and Project Managers. They’re able not only to keep projects on schedule and under budget, but they will also overcome any installation issues that arise while doing so!
- We’re committed to your success. That’s why we offer Lifetime tech support, even after installation is complete!
- With our company-trained security systems installers in Brooklyn, you can rest assured that all of your needs will be met with the most knowledgeable and reliable team available.
- We have our own technicians, own fleet of trucks and professional tech support to quickly respond in case anything goes wrong with any equipment you have. This gives you peace-of mind knowing we’re here for you.
The lack of customer support after installation or repair can be concerning. We never leave you to fend for yourself.
Request An Intercom System Installation In Brooklyn Today!
We’re here to assist you. From the brownstones of Park Slope to the new developments in Williamsburg, our intercom installation team serves all of Brooklyn. Please call (516) 775-2304 or fill out our form to request a free onsite evaluation and quote.
Why Is A Video Intercom A Better Option?
Video-capable intercom systems can provide everyone with an extra level of security, especially in buildings without a concierge or guard. They allow visitors to be identified audibly and visually which is helpful for those who may not know their surroundings well enough on first glance alone!
Our Intercom Installation Process in Brooklyn, NY
The installation process is dependent on the type of intercom and scope work that needs to be done in your building. We take every possible measure so it will not disrupt your business or home life too much.
When we can re-use your existing wiring: Modern technology has made it easier to reuse your old intercom wiring. This not only saves money and time, but also ensures that you will have an effective installment and your intercom works smoothly!
When we need to install new wiring: IP-based wiring for intercom systems is more complex than traditional wired installations. For example, if the building only wants tenants to be alerted via their mobile device, then an internet gateway must suffice but if each apartment needs internal stations new cables will have to be installed – this is more labor-intensive.
Brands of Intercom Systems Total Security Installs
We work with the industry’s leading intercom brands to provide solutions that meet the diverse needs of Brooklyn residents and businesses. Each brand offers unique features that make them a great fit for different types of properties:
Butterfly Intercom – Highly sought after in Brooklyn’s luxury apartment buildings and modern commercial spaces, ButterflyMX is best known for its “virtual doorman” technology. It allows residents to manage deliveries and guests through a mobile app, making it ideal for upscale multi-unit properties.
Comelit Intercom – A versatile choice offering both basic wired systems and advanced IP-based options. Comelit systems are popular for small to mid-size apartment buildings and offices in Brooklyn that want reliable communication with room to scale.
Swiftlane Intercom – Designed with cloud-based access control, Swiftlane is perfect for businesses or multi-location properties in Brooklyn. It combines video intercom functionality with mobile credentials, making it easy for staff and tenants to manage entry securely.
Aiphone Intercom – A trusted name for decades, Aiphone provides durable and easy-to-use intercom systems. They are well-suited for Brooklyn schools, offices, and smaller residential properties that need dependable performance.
Acuvox Intercom – Known for high-quality IP intercom systems, Acuvox is often chosen for Brooklyn commercial buildings and multi-family properties that require advanced features like remote access and integration with security cameras.
Carson Intercom – Another premium option for “virtual doorman” setups, Carson intercoms are popular in Brooklyn’s modern high-rise apartments. They offer concierge-like features without the cost of full-time staffing.
LeeDan Intercom – A cost-effective, audio-only intercom system that’s a great choice for smaller Brooklyn apartment buildings and budget-conscious property owners. LeeDan provides straightforward communication and reliable entry control.
How To Select An Intercom System Installer In Brooklyn
When choosing a Brooklyn Intercom System Installations company, look for the following:
- What is the service policy of the company?
- Experience – how long has the intercom company been in business?
- What is the company’s main business? Do they only provide security solutions, or do they also install security cameras and intercom systems?
- What kind of manufacturer hardware do they have access to? A company who says they install “thousands of doorbells rings” probably has only book knowledge and not real experience in installing a complicated, sophisticated intercom system.
Our Intercom Systems Installation Process in Brooklyn, NY – How It Works and What to Expect
At Total Security, we make the intercom installation process clear and stress-free from start to finish. Our team begins with an on-site assessment to understand your property’s layout, security needs, and the type of system that will work best. From there, we design a custom solution and provide a detailed plan before any work begins.
Most Brooklyn intercom projects can be completed within a few days, depending on the size of the building and the complexity of the system. For residential properties, we schedule work at convenient times to minimize disruption to tenants and families. In occupied apartment buildings or businesses, our installers take extra care to keep hallways and entryways accessible so daily routines are not interrupted.
We also handle the unique challenges of Brooklyn properties, from older brownstones to modern high-rises. No matter the setting, our goal is to deliver a seamless installation that provides lasting security with as little downtime as possible.
The installation process in Brooklyn is dependent on the type of intercom and scope work that needs to be done in your building. We take every possible measure so it will not disrupt your business or home life too much.
When we can re-use your existing wiring: Modern technology has made it easier to reuse your old intercom wiring. This not only saves money and time, but also ensures that you will have an effective installment and your intercom works smoothly!
When we need to install new wiring: IP-based wiring for intercom systems is more complex than traditional wired installations. For example, if the building only wants tenants to be alerted via their mobile device, then an internet gateway must suffice but if each apartment needs internal stations new cables will have to be installed – this is more labor-intensive.
For each engagement, we first provide competitive onsite quotes where we tell you exactly what you need in an intercom system. We then design a system that integrates with your current set up. Professional intercom installers, our technicians then install, set up and test every system minimizing business interruption.
Step 1: Our Security Consultant visits your place of business to understand your needs.
Step 2: Detailed proposal with the type of work is developed and sent to you.
Step 3: In some cases, you may need to get Board Approval.
Step 4: Following the Board meeting, any questions are answered.
Step 5: You or the Board signs off on the scope of work.
Step 6: Your installation appointment is scheduled.
Does your Brooklyn building have an immediate need? Please call (516) 775-2304 or fill out our form to request a free onsite estimate.
Customer Testimonials
“Total Security is a 10 star company!!! The absolute best! They are so knowledgeable – true experts in their field. Their customer service is superb from the office manager (Jane) to the sales representative (Rob), to the technicians who installed the system (Xavier and his co-worker), and to the Help Desk techs (we worked with Nav) who are physically located in the company’s office. We cannot say enough good things about this company. From start to finish, they are A+. They are extremely responsive to any questions prior to, during, and after the installation. We highly recommend Total Security – you will be completely satisfied with them in every way. They will surely exceed your expectations in a significant manner. Thank you, Total Security!” -Judy & Bob Treston
“I recently had the pleasure of working with TotalSecurity (NY Branch), and I couldn’t be more satisfied. Rob was incredibly courteous, informative, and polite throughout the entire process of closing the deal. He made sure I understood everything and answered all my questions thoroughly. The installation team, Angel and Jarred, were exceptional. Both were highly professional, knowledgeable, and attentive to detail. They were very careful about cleanliness while setting up the cameras, and they took the time to walk me through the entire process, making sure everything was done right. I truly appreciated their dedication and the quality of their work. I highly recommend TotalSecurity for anyone looking for reliable and professional security services.” -Greg K
“Very very satisfied! Robert was & is amazing from the pre to post-installation. The crew (Angel and Jared) was very good. I was picky about some of the installation process (how it’s aligned, where it needs to be exactly, etc) and they accommodated the job really well. I was really impressed with how they did the wiring. It was very clean and neat. The whole staffs were very professional and pleasant to work with. Highly recommended!” -Johnny Kim
Good company. Easy to deal with. Came when they said they would. Hassel free installation. Delivered what was expected. Excellent tech support”. -Phil Gunther
“I had a home camera system installed in April. I wanted to give it a few months before I left my review. Before I decided to get the system, I did some research and stopped by the showroom. I asked lots of questions and was able to see, in person, the different types of camera systems and decide what was best for my needs. I then set up the appointment. The guys arrived on time and installation was a breeze. I was given a brief tutorial on how to work the cameras and it’s been working fine ever since. The images are crystal clear. I did have to use the IT help once because I changed devices and didn’t know how to add the camera to that device. They walked me through it and I was up and running again in 5 minutes. I just wish the IT support was during off hours as well but that would not make this service and product any less stellar. Now, even though I have the ring doorbell already I feel the cameras installed by Total Security gives me that extra layer of protection. I can view the entire perimeter of my home in one swoop and zero in on specific areas if needed. I love it and use it more than my Ring. This was well worth it. Total Security did a great job.” -Melissa M.
FAQS About Intercom Systems
Yes, we install a video intercom system from your audio–only intercom system while using your existing two wires
Yes. We can install an identical, two–wire system along with Wi-Fi indoor stations. We can also go with a full IP–based system.
It all depends on your budget and needs. There is no business that’s exactly the same.
Having a video intercom system installed can capture details in the event there’s a breaking.
Wired is a better solution. Having a strong Wi-Fi system is highly suggested.
We install intercom systems into the following types of buildings:
- Brownstone
- Condo Buildings
- Co-op Buildings
- Walk-up Apartment Buildings
Luxury Apartment Buildings
We help business owners who own Class A, Class B, and Class C Office Buildings.
Do I need to upgrade my old intercom system?
If your intercom is no longer reliable, has poor sound or video quality, or doesn’t meet the needs of your property, it’s time to consider an upgrade. Many older Brooklyn buildings still use audio-only systems that can be replaced with modern video or IP-based intercoms for better security and convenience. Upgrading also helps reduce repair costs over time.
For small offices, retail shops, or service-based businesses, audio/video intercom systems or IP-based intercoms are usually the best fit. They’re affordable, easy to manage, and provide reliable entry control. Wireless intercom systems are also popular for Brooklyn businesses operating in older buildings where running new wiring can be a challenge.
Yes. Total Security provides fast-response intercom repair services across Brooklyn. If your system fails unexpectedly, our technicians can troubleshoot and restore it quickly to keep your property secure and operational.
In most cases, intercom installation in Brooklyn does not require a special permit unless extensive wiring or structural changes are involved. For multi-family or commercial properties, compliance with NYC building codes and regulations is critical. Our team has deep knowledge of Brooklyn’s codes, and we handle all necessary compliance steps for you
The cost depends on the type of intercom, property size, and system features. Basic audio-only systems can start around $1,000–$1,500, while video or IP-based intercoms for larger apartment buildings or businesses may range from $3,000–$10,000 or more. We provide custom quotes after an on-site evaluation.
Yes. We provide intercom installation, repair, and maintenance across every neighborhood in Brooklyn, including Williamsburg, Park Slope, Brooklyn Heights, Bushwick, Crown Heights, Bay Ridge, and Downtown Brooklyn. No matter where you’re located, our team is ready to help.
About Brooklyn, New York
Brooklyn is one of the most dynamic boroughs of New York City, known for its dense urban neighborhoods, historic brownstones, modern high-rises, and diverse communities. With more than 2.62 million (2024) residents, it is also one of the most populated areas in the city. This mix of housing types, from single-family homes to large apartment complexes, makes reliable building security essential.
Intercom systems play a vital role in Brooklyn properties by giving residents, landlords, and business owners greater control over who enters their space. In busy areas with constant foot traffic, package deliveries, and visitors, having a dependable intercom system helps reduce risks, prevent unauthorized access, and create peace of mind. Whether in a family home, a multi-unit building, or a commercial storefront, intercom systems are a smart solution for staying connected and secure in Brooklyn’s fast-paced environment.
The top 5 popular landmarks in Brooklyn, NY include Brooklyn Bridge, Old Stone House of Brooklyn, Brooklyn Bridge Park, Brooklyn Botanic Garden, and Prospect Park.