Customer Reviews:Total Security Integrated Systems
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“Very satisfied with the, recently completed, 32-building camera replacement project. Prices were competitive, the work was carried out in an expeditious and professional manner and, overall, the employees are very knowledgeable and easy to work with. Will continue to utilize the services of Total Security for any future projects..”
“Most companies peak during the sales pitch, the best are equally good after they have been paid. But what can one say about TOTAL SECURITY when 3 years after the installation, long, long, after they were paid, they are still fantastic? It is incredible how much phone support they have given us over these years for no additional money. It makes ZERO ZERO ZERO sense to use any other company.”
“I was absolutely blown away. Every step of the way they remained TRUE professionals that stand out from the rest. From the sales to installation, every step of the way was amazing. The installers asked me before they did anything, and did a great job of hiding all of the wires. A+ ! Extremely satisfied.”
“I called Total Security after my home was recently burglarized. They came immediately. Carlos,their representative, was wonderful. He was so easy to talk to and work with. He described the best placement of cameras around my property and listened to my concerns. The company understood my desire to have the job done as quickly as possible. Their knowledgeable and polite techs were at my house in just a couple of days installing the system. I am very happy with the results and feel much safer after my break-in.”
“We are a law firm that just moved into new offices and used Total Security to install our front door entry system. They were prompt, professional and a pleasure to deal with. We recommend them highly.”
“We used Total Security to install security cameras in our business. Matt met me in my office; surveyed the location and provided me a plan that best suited my needs. His installers were on time, courteous, professional, knowledgeable, and even cleaned up afterwards. The guys explained in detail the ins and outs of our system and were done in about 2 hours. Not only were their prices were competitive & service impeccable, the cameras are amazingly clear. I would highly recommend them and plan to use them again.”
“Total Security Integrated Systems helped me install 4 surveillance cameras on the outside of my house in New Jersey. They made the process simple and easy. They installed everything successfully and did a clean job. They were also 50% cheaper than what I had got quoted by another company. I would recommend them to anyone!”
“I recently installed 3 cameras on my residence. Ivan and Alex were my installers and were very knowledgeable. They helped me decide which areas of my house should be covered and arranged the cameras to cover the boundaries I was concerned about. They were pleasant, understanding and professional. Total Security is a neighborhood store and I’m glad they are close enough so I can pop in at any time during their business hours and have my questions answered. Their technical support person, Greg, was very helpful and answered all my questions. He told me I can come back at any time and he would help me if I needed further assistance. What could I want more than that! I made the right decision in choosing Total Security.”
“I have nothing but praise and the highest regard for Total Security Integrated Systems, located at West Hempstead, and for owners John and Matt; but in particular for Greg in Technical Support. Greg is without a doubt a credit to himself and to his company. He has helped me on numerous occasions, sometimes spending as much and as long as 2 hours and without ever giving any indication that he is trying to rush what he is doing or to short-cut doing things the right way. I am nothing but impressed with this company and I wouldn’t hesitate to recommend them to anyone contemplating installing or upgrading a security system be it a homeowner or a business.”
“Security system was installed some time ago, and we are delighted with installation and lessons on use and capabilities from Total Security. Best part was Customer Service… We requested and received assistance with a problem the very day we called. Repairman Angel was professional, knowledgeable and prompt. He was prompt, proficient, made necessary repairs and explained any/all questions along the way. Highly recommend Total Security!”
“I highly recommend Total Security. After several estimates from different companies Matt (owner/salesman) was the only one to come with a brochure of all the different cameras they supply therefore I was able to google them and make sure it had everything I was looking for in the camera. He was very knowledgeable and gave me many options. As far as the installation goes it was flawless. They showed up in the morning with 2 Technicians and a Foreman to set up the job. Leo and Camellio were the Technicians. They were able to pull back pieces of siding from the house and hide all the wires without knowing anything was disturbed. All wires in the basement were secured neatly and any excess wire was coiled up and taped together above my drop ceiling. From beginning to end it was a great job well done. If your looking for a security system to be installed I highly recommended Total Security. I feel they treated my home like it was theirs.”
“We hired Matt and Total Security to setup a camera system for an office building. Total Security made the process extremely easy. Total Security made it easy to make decisions narrowing down what systems would work best for us. They are extremely professional and accommodating. They did a great job with the service and installation. Whenever we had a question, Total Security was more than willing to help. We highly recommend their service.”
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