When you press the button on your MediPendant™, you will be connected to an emergency response center. Your emergency call is always answered by trained operators. The operator will immediately act to access the situation, and can either connect you to a loved-one, or dispatch medical personnel to your location. All emergency operators are prepared to bring calm, professional, knowledgeable insight to any situation. Staffed around-the-clock by trained operators. Provides advanced technology allowing three way call connection between the operator, the user, and the dispatched authorities or a friend and family member. Personal medical information and history securely stored and provided to emergency responders. Bi-lingual staff on duty.